Casablanca-home was honored with the "Smiling Enterprise Award" by the Hong Kong Mystery Customer Service Association for the year 2018-2019, recognizing Casablanca-home for having the highest score in smile index and service quality in the bedding category. The "Smiling Enterprise Award" is the only service award in Hong Kong that uses smiles as an evaluation criterion, scored by mystery customers to commend outstanding enterprises across industries. This is the ninth year of its presentation. The group feels greatly honored to receive this award and will continue to uphold high-quality products and thoughtful services, striving to become consumers' "Healthy Sleep Expert".
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